Client Services Support Specialist
Company: VirtualVocations
Location: Springfield
Posted on: November 14, 2024
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Job Description:
A company is looking for a Client Services Technical Support
Specialist I (Remote).
Key Responsibilities
Serve as the first point of contact for customer inquiries and
issues
Educate users on product features and resolve technical issues
Document customer interactions and submit tickets using CRM
software
Required Qualifications, Training, and Education
High school diploma or equivalent
Prior healthcare, IT, or call center experience preferred
Typing proficiency of 45+ words per minute
Technical proficiency with Microsoft Office and basic computer
literacy
Must have reliable internet connection if working remotely
Keywords: VirtualVocations, Schenectady , Client Services Support Specialist, Other , Springfield, New York
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