Seasonal IT Support Tech

Company: Great Escape
Location: Queensbury
Posted on: April 8, 2025

Job Description:

Why work with us?

• Pay Rate: $17.75/hr
• Flexible scheduling work as little or as much as you want
• Paid training
• DailyPay work today, get paid tomorrow
• Advancement opportunities
• Free admission to ALL Six Flags parks, including White Water Bay
• Free tickets for friends and family
• Discounts on passes, food, and merchandise
• Exclusive employee events
• Fun rewards, benefits, and more!What You Will Be Doing
  • Provide technical support to resort guests and staff in a positive and professional manner
  • Deploy, install, support, and maintain all IT systems and equipment including computer hardware, software, network, phone, audio-video, point of sale systems, ticketing, and hospitality softwareHow You Will Do It
    • Respond promptly to all IT calls and work orders and place help calls when needed to Corporate IT and vendors
    • Document technical issues and resolutions through use of help desk software
    • Complete daily audit of park systems. Requires a full walk through of the park at least two times per shift
    • Complete daily pre-opening checks of critical park systems, including point of sale, ticketing, Season Pass systems, and network health, along with a detailed check of the parks data center.
    • Maintain an accurate inventory of all department-owned software and hardware assets.
    • Monitor and maintain sound and video equipment
    • Ensure 100% compliance with all Six Flags Information Systems policies and procedures.
    • Assist in other areas of the Information Systems Department
    • Perform other incidental and related duties as required and assignedWhat You Will Need
      • Must be at least 18 years of age.
      • Valid drivers license preferred, but not required.
      • Must have a High School diploma or equivalent.
      • Some College Preferred.
      • Must be detail oriented, highly motivated, and a self-starter.
      • Possess excellent organizational skills and be able to work with little supervision.
      • Must be able to speak, understand, read and write English
      • Ability to learn and support new applications.
      • Must be capable of lifting and carrying 40 lbs.
      • Knowledge of common operating systems, hardware and software preferred.While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate.

Keywords: Great Escape, Schenectady , Seasonal IT Support Tech, Other , Queensbury, New York